Privacy Policy

This Privacy Policy governs the manner in which Maddy in Madrid collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://maddyinmadrid.com (“Website”). This privacy policy applies to the Website and all services offered by Maddy in Madrid.

Personal Identification Information

I may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit my Website, register on the Website, respond to a survey, fill out a form, and in connection with other activities, services, features or resources I make available on my Website. Users may be asked for, as appropriate, name, email address, phone number, age. Users may, however, visit my Website anonymously. I will collect personal identification information from Users only if they voluntarily submit such information to me. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain website related activities.

Non-Personal Identification Information

I may collect non-personal identification information about Users whenever they interact with my Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to my Website, such as the operating system and the Internet service providers utilized and other similar information.

How I Use Collected Information

I collect and use Users’ personal information for the following purposes:

To improve customer service — Information Users provide helps me respond to their customer service requests and support needs more efficiently.
To personalize user experience — I use information in the aggregate to understand how my Users as a group use the services and resources provided on my Website.
To improve my Site — I use feedback Users provide to improve my services.
To process payments — I use the information Users provide about themselves when placing an order only to provide service to that order. I do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Website feature — To send Users information they agreed to receive about topics I think will be of interest to them.
To send periodic emails — I may use the email address to send user information and updates pertaining to their order. It could also be used to respond to their inquiries, questions and/or other requests. If Users decide to opt-in to a mailing list, they will receive emails that may include company news, updates, related service information, etc. If at any time Users would like to unsubscribe from receiving future emails, I include detailed unsubscribe instructions at the bottom of each email or Users may contact me via my Website or email me at contact@maddyinmadrid.com.

How I Protect User Information

I adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal information, username, password, transaction information and data stored on my Website.

Sharing Personal User Information

I do not sell, trade, or rent Users personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with my business partners, trusted affiliates and advertisers for the purposes outlined above. I may use third party service providers to help me operate my business and the Website or administer activities on my behalf, such as sending out newsletters or surveys. I may share user information with these third parties for those limited purposes provided that Users have given me their permission.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, I never collect or maintain information at my Website from those I actually know are under 13, and no part of my Website is structured to attract anyone under 13.

Compliance with the California Consumer Privacy Act (CCPA)

This Privacy Statement for Users in California supplements the information contained in the Privacy Policy above. The following Statement is in compliance with the California Consumer Privacy Act (CCPA) and applies solely to Users who reside in the State of California.

Collection of Personal and Non-Personal Identification Information

I may collect the following categories of personal identification information from Users: name, email address, IP address, telephone number, age. I may also collect non-personal information about Users’ internet activity, including: browser name, type of computer and technical information, operating system, internet provider, browsing history, search history and other information regarding a User’s interaction with a website or application.

Privacy Policy with Third Parties

I sometimes use third-party service providers to help me operate my business on my behalf, such as sending out newsletters or surveys. I may share user information with these third parties for those limited purposes provided that Users have given me their permission. However, outside of that, I do not sell, share, rent, trade or disclose Users’ personal information with any third-party companies. Users provide this information directly to my business or automatically through interaction with my Website. I collect personal identification information for the business and commercial purposes described in the “How I use collected information” section above.

Right to Access Personal User Information

Users have the right to access the personal information I hold about them. Users also have the right to request a copy of the personal information I hold. If Users want to access this data, they should send a description of the information they want to receive through an email to contact@maddyinmadrid.com. Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.

Right to be Forgotten

At any time, Users may contact me by email at contact@maddyinmadrid.com to request that I delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right to Non-Discrimination for Exercise of Privacy Rights

Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent them from engaging in certain website related activities.

Privacy Policy with Do-Not-Track (DNT) requests

At this time, I do not currently respond to “do-not-track” requests from my Users’ browsers.

Do Not Sell User Personal Information

I do not sell, trade or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that I do not sell their personal information in the future by contacting me by email.

Compliance with the General Data Protection Regulation (GDPR)

This Privacy Notice for Users in the European Union (E.U.) supplements the information contained in the Privacy Policy above. The following Notice is in compliance with the General Data Protection Regulation (GDPR) and applies solely to data subjects (“Users”) who reside in the E.U. I am the data controller for the personal information Users provide. For general data protection queries, please get in touch with me by email. For further information about Maddy in Madrid, please visit my about page.

When I Collect Personal Data

I will only collect and use Users’ personal information in the following circumstances:

Where Users have given me consent to process personal data for a specified purpose
Where I require Users data to perform the contract I shall enter into or have already entered into with the User
Where it is necessary for my legitimate interests or those of a third party, provided Users’ interests or fundamental rights do not legally overrule these
Where I require Users’ data to comply with a legal obligation

Why I Collect and Store Personal Data

I collect and use Users’ personal data for the purposes listed in the “How I use collected information” section above, provided I have their consent or are otherwise legally empowered to do so.

How Users Provide Consent for Me to Store Their Personal Data

Users provide consent by filling out contact forms on my Website. I store all collected information until it is no longer needed. I use this information for marketing purposes, and to contact Users about my services. Thereafter, I will delete their information.

GDPR Data Protection Rights

Users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:

Right to be informed: Anyone processing a User’s personal data must make clear what data is being processed, why and who else this data may be shared with.
Right to access: Users have the right to see what personal information is being held.
Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, Users may contact me via email at contact@maddyinmadrid.com to request that I delete all personal data.
Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured and machine-readable format.
Right to object to processing: A User has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.
Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.

Transferring Data Internationally

Maddy in Madrid is a freelancer located within the European Economic Area (EEA). During all international data transfers, I will comply with the Data Protection Act 1998. My collection, storage and use of personal data collected from Users in the E.U. will be governed by the GDPR practices outlined in this Privacy Notice. By using my Website and providing their consent, Users also consent to the transfer of their personal data to data processors located in countries outside the EEA.

Withdrawing User Consent

Where I rely on User consent as the legal basis for processing their personal information, Users may withdraw their consent at any time by emailing me. If Users have provided consent for their details to be shared with a third party and later wish to withdraw this consent, please contact the third party directly to do so.

Contacting the Appropriate Authority

Should Users have any concerns or complaints about my company or the Website that they feel have not been addressed or resolved in a satisfactory manner, Users may contact the Information Commissioner’s Office (ICO) at 0303 123 1113 or Users may have a live chat with an ICO agent.

Changes to This Privacy Policy

Maddy in Madrid has the discretion to update this privacy policy at any time. When I do, I will revise the updated date at the bottom of this page. I encourage Users to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

User Acceptance of These Terms

By using this Website, Users signify their acceptance of this policy. If Users do not agree to this policy, please do not use my Website. Users continued use of the Website following the posting of changes to this policy will be deemed their acceptance of those changes.

Cookie Policy

This Cookie Policy explains how Maddy in Madrid (“Company,” “I,” “me,” and “my”) uses cookies and similar technologies to recognize you when you visit my website at https://maddyinmadrid.com (“Website”). It explains what these technologies are and why I use them, as well as your rights to control my use of them.

In some cases I may use cookies to collect personal information, or that becomes personal information if I combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Maddy in Madrid) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and when it visits certain other websites.

Why do I use cookies?

I use first- and third-party cookies for several reasons. Some cookies are required for technical reasons for my Website to operate, and I refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable me to track and target the interests of my users to enhance the experience on my Online Properties.

Third parties serve cookies through my Website for analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and in my Consent Preferences. If you choose to reject cookies, you may still use my website though your access to some functionality and areas of my website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through my Website and the purposes they perform are described in the table found in my Cookie Policy (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. I may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables me to recognize when someone has visited my Website or opened an email including them. This allows me, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of my services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with my services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through my Website. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable me or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

I may update this Cookie Policy from time to time to reflect, for example, changes to the cookies I use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about my use of cookies and related technologies.

Contacting Me

If Users have any questions about Maddy in Madrid’s Privacy Policy, the practices of this Website, or their dealings with this Website, please contact me at:

Maddy in Madrid
https://maddyinmadrid.com/contact/
contact@maddyinmadrid.com